MUSKEGON MCDONALD’S OFFERS GUESTS TRANSFORMED DINING EXPERIENCE
MUSKEGON, June 12, 2018 –The Muskegon McDonald’s restaurants located at 1491 E. Apple Avenue and 3586 E. Apple Avenue are inviting guests to experience McDonald’s in new and unexpected way, with a new level of choice, engagement and service. These changes, which include kiosks for ordering, table service, and mobile order and pay, put more choice and control in the hands of guests by evolving how they order, what they order, how they pay and how they are served.
The restaurants are celebrating their Grand Re-openings with special events all week and on Tuesday morning a ribbon cutting took place at the 1491 E. Apple location. Representatives from the city of Muskegon, the Muskegon Lakeshore Chamber of Commerce and local police and fire departments were on hand as 11-year-old Braden Schulz, the son of owners Lori and Matthew Schulz, cut a ribbon to officially re-open the restaurant. Additionally, Muskegon Vice Mayor Eric Hood presented a proclamation from the city, honoring Lori and Matthew Schulz for their commitment to Muskegon.
For those looking to order at their own pace, McDonald’s new digital self-order kiosks make ordering and paying for a meal easy. Kiosks empower guests to browse the menu, find new options and tailor their meal just the way they want. Guests’ orders are then delivered to tables by McDonald’s crew members, allowing customers to relax and enjoy a more custom dining experience. McDonald’s owner/operators and restaurant teams in Muskegon are placing a higher emphasis on hospitality by focusing on greeting customers, assisting with technology and ensuring a clean, welcoming environment.
“We’re excited to share this evolved experience at McDonald’s with our customers,” said Lori Schulz, owner/operator of seven Muskegon-area McDonald’s. “We appreciate and value our guests’ feedback on this new experience, and we’re looking forward to offering them a new way to dine at McDonald’s.”
These McDonald’s restaurants are part of a new restaurant model that has been successfully rolled out in more than 2,600 McDonald’s restaurants around the world and more than 100 in