CSM Services, LLC, headquartered in Hudsonville, MI announced a re‐branding campaign with special emphasis on how CSM is taking a fresh look at the commercial cleaning industry, by challenging the industry to find a better way. CSM began as a small cleaning company in Grand Rapids, MI 20 years ago and today serves Traverse City, Muskegon, Grand Haven, Holland, Kalamazoo, Battle Creek, Jackson, Albion, Flint and Northern Indiana.
CSM President Michael Mills said, “We are excited about joining the Lakeshore Area Chamber of Commerce. As a company our purpose is to enhance people’s lives and the communities, they live in. Our over 300 employees (and growing) are committed to our vision of reimagining the business of cleaning.”
CSM is owned by Gun Lake Investments (“GLI”), a Tribally owned economic development corporation. GLI currently manages an $80 million investment portfolio that includes financial services, real estate, and operating companies. With GLI’s commitment to supporting communities and customers through investment, CSM has focused on:
- Extending our culture of self‐awareness, which ensures open and honest communication with our staff and customers allowing us to concentrate on quality and mutually desirable
- Technology that helps us understand what is happening with our people and customers to make data driven decisions that achieve
- Redundancy in customer relationship management and jobsite supervision to prevent information silos and build institutional knowledge by reducing the single points of failure that exist within traditional custodial management and staffing
- Team cleaning methodologies providing a greater degree of employee engagement and accountability resulting in employee ownership and recognition of a “job well ”
For further information please visit www.csmservices.net or call 616.667.0037